Use of Information

This policy describes the way in which Misys plc and its subsidiaries (“Misys”, “us”, "our" or “we”) collects personal data and the purposes for which we may use it.

We may collect and process the following data about you:

  • your name;
  • your mobile telephone number;
  • your email address; and
  • your occupation.
  • Other information that you provide by filling in forms on our website. This includes information provided at the time of requesting information from us, subscribing to our service, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may share non-personal aggregate statistics (group) data about our website visitors' traffic patterns with our partners or other parties. However, we do not sell to or share personal data with other organisations.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985 and section 1159 of the Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If all or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


We do not use cookies on our website.

Your rights

In addition to our safeguards, your personal data is protected in the UK by the Data Protection Act 1998 and by comparable legislation in the rest of the EEA and certain other parts of the world where we do business. This provides, amongst other things, that the data we hold about you must be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained by us for longer than is necessary. It should be kept securely to prevent unauthorised access by people other than us.

You have the right to see what information we hold about you and alert us to any inaccuracies, you can do this by requesting a copy of your data by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Any request may be subject to an administration fee to meet our costs in providing you with details of the information we hold on you.

Changes to the Privacy Statement

We reserve the right to change this privacy statement at any time without notice. Any changes to this privacy statement will be posted here.


We treat all the data held by us with the utmost care and security. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

3. Alerting Service Opt-in

"Misys plc’s registered office is One Kingdom Street, Paddington, London W2 6BL (“Misys” “us” or “we”). We respect your privacy and do not sell, rent or loan any identifiable information collected on the website. Any information that you give us will be treated with the utmost care and security. It will not be used in ways other than as described in this policy or to which you have not consented. From time to time Misys and its associated companies may use your registration details to provide you with information about other products and services of Misys and its associated companies that we believe may be of interest to you. If you wish to receive this information, please select the YES option button. If you would prefer not to receive this information, please select the NO option button".